Getting the most from our home

You decide whether to make Park Lane either your permanent home, or for a short period of convalescence, or just to have a break from your own home. You decide whether you need just support with everyday tasks, or 24 hour assistance or complete complex nursing. The care provided is designed to build on your own strengths and wishes, and constantly seeks to improve your quality of life.

Care Plan

A care plan is formed on arrival along with an induction and introduction to the home. Residents and their family or representatives are invited to participate in developing care plans and attending any reviews held. Residents and their representative may see care plans at all reasonable times in arrangement with the Matron.

Once developed, the Care Plan will be reviewed regularly to ensure that it is meeting the resident's needs. Family and relatives will be encouraged to participate in residents' daily routine, as far as is practicable. There are frequent "Friends and Family" meetings in which you are invited to relay your thoughts and, if any, complaints.

Our Staff

We provide a holistic, person-centred, nursing and social care service in a well-maintained, homely environment. This is supported in no small way by a dedicated team. The care team consists of our qualified nurse on duty (day and night), senior care, and our health care assistants. A high percentage of our care staff have achieved or currently undertaking NVQ's. The Housekeeping department keeps our home clean and tidy, and our resident's with fresh laundry.

Activities

Stimulating activities are organized on both a weekly and daily basis and at all times being respectful of your wishes and your privacy. The diary of events and outings are posted on our activities board. There are weekly multi-denominational Church services and a variety of singers and musicians visiting the home.

Cuisine

Food - always an important area which we have given a great deal of thought and time to. Our chefs specialise in the creation of varied meals using, as far as possible, fresh produce, with a made at home taste. Morning coffee and afternoon teas are served on a daily basis and also at other times at the request of a resident or visitor.

Residents Handbook

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Pets As Therapy

®

Pets As Therapy is a national charity now in its 25th year. It is unique in that it provides temperament assessed/vaccinated PAT Dogs and PAT Cats with registered volunteers to hospitals, hospices, residential care homes, day centres, special needs schools and many other establishments often providing comfort, companionship and therapy.

At Park Lane we have two registered PAT dogs that visit. According to an increasing amount of research the significant positive effect of Pets As Therapy visits on the profile of mood states for residents in a care home setting.